Services / Quotes & Agreements
Different interpreting requests require different agreement structures. A one-time event does not need the same documentation as a recurring organizational partnership. We use the format that best matches the scope, schedule, and access needs of your request.
Agreement Types
We’ll recommend the right structure when we scope your request. Here’s how each one works and when it’s used.
A single event
For one-time or per-event requests, we may issue an event-specific quote. Once accepted in writing, the quote confirms the scope, pricing, and terms for that event. Interpreter coverage is not fully confirmed until interpreter team placement has been completed and confirmed in writing by WITHdirection.
Use this for
Several events together
If your organization is requesting more than one event, we may prepare a bundled quote rather than separate one-off quotes. Bundled quotes let us coordinate interpreter teams across multiple dates or sessions, reduce scheduling conflicts, and clarify the total scope before work begins.
Use this for
Ongoing services
Organizations requesting recurring or regularly scheduled services may be asked to complete a standing service agreement. This establishes the rate model, scheduling process, cancellation policy, billing cycle, and communication expectations across multiple events. Individual events may still be confirmed separately, but the standing agreement governs the overall service relationship.
Use this for
Complex or high-stakes work
For complex, legal, consulting, translation, conference, international, multi-day, or high-stakes work, we may prepare a custom scope of work. This document defines the services, deliverables, preparation expectations, assumptions, exclusions, fees, and change process before work begins.
Use this for
Important
A quote or request submission is not the same as a confirmed booking. Interpreter coverage is confirmed only after:
The client gives written approval, and
Interpreter team placement has been completed and confirmed in writing by WITHdirection.
For one-time events, an accepted quote may serve as the event-specific written agreement when it includes scope, pricing, payment terms, cancellation language, and acceptance language. Recurring services may require a standing agreement. Cancellation terms depend on the engagement type and are provided in writing with the quote or agreement.
Submit a request with as much detail as you have. We'll review it and recommend the right agreement structure and a written quote.
